Policies, Returns & F.A.Q.

RETURNS? NO PROBLEM, Simple Common Sense policy
YOU GOOFED, YOU PAY RETURN SHIPPING
WE GOOFED, WE PAY RETURN SHIPPING

Unfortunately I am forced to start charging restocking fees if item is not returned
in resaleable condition and in a reasonable time. Common sense must prevail, i If you would not want it back, Please, don’t return it to me.

DAMAGED SHIPMENT?
CALL US 1-800-252-1956 so we can rush a replacement.
CALL UPS 1-800-PICK-UPS , save the entire box, packing,
and product for UPS inspection. They will pick it up.

PRICES? We MATCH or BETTER Most Competitor Prices!

SHIPPING? MOST ORDERS ARE SHIPPED WITHIN 48 HOURS.
If You Have Not Received Your Order Within 7 Days, CALL US.

GUARANTEED? IT IS!, WE STAND BEHIND WHAT WE SELL.
QUESTIONS, HELP, INSTRUCTIONS, INFORMATION, CALL US
We are happy to help or direct you to someone who can.

PARTS FOR SALE OR TRADE, We keep a listing of Parts you are
looking for or have for sale or trade. Drop us a list of your extras.

PHONES Our phones are toll free to you for both ordering and technical. We do NOT have automated menu driven mail box phone systems and we NEVER will. For those of you who like automated systems, I apologize, but
I do not seem to be able to navigate through a maze of menus. We try to spend as much time as needed with each caller, therefore you may get a busy signal or recording when you call during business hours. Just give us a few minutes and try again. Our phones are answered by living, breathing, helpful people. Most of the time you will talk to Karen, Diane, Shar, Sherry, Jesse or Sy. If we are unable to help, we will help find someone who can.

RETURN APPLICATION